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Privacy Policy

Palmetto Trade Support (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

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1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, schedule a call, or become a client, we may collect:

  • Name

  • Email address

  • Phone number

  • Business name

  • Any information you provide through forms or communication

Business & Financial Information

When providing services, we may collect:

  • Financial records

  • Payroll information

  • Vendor and subcontractor information

  • Insurance and compliance documentation

This information is only collected as necessary to perform our services.

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2. How We Use Your Information

We use your information to:

  • Provide and manage our services

  • Communicate with you

  • Respond to inquiries

  • Process transactions and invoices

  • Improve our website and services

  • Maintain compliance with legal and regulatory requirements

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3. How We Protect Your Information

We take reasonable steps to protect your information, including:

  • Secure software and platforms

  • Restricted access to sensitive data

  • Use of reputable third-party service providers

However, no method of transmission or storage is 100% secure.

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4. Sharing of Information

We do not sell your personal information.

We may share information only:

  • With third-party providers necessary to perform services (e.g., accounting software, payroll providers)

  • With your consent

  • When required by law

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5. Third-Party Services

We may use third-party platforms such as:

  • QuickBooks

  • Payroll providers

  • Scheduling tools

  • Website hosting (Wix)

These providers have their own privacy policies governing the use of your information.

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6. Cookies & Website Data

Our website may use cookies or similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Track interactions with the site

You can disable cookies through your browser settings.

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7. Your Rights

You may request to:

  • Access the personal information we hold about you

  • Correct or update your information

  • Request deletion of your data (subject to legal requirements)

To make a request, please contact us using the information below.

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8. Data Retention

We retain information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

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10. Contact Information

If you have questions about this Privacy Policy, please contact:

Palmetto Trade Support
melissa@palmettotradesupport.com
Charleston, South Carolina

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